Developing Digital Photo, Print Photo, Photo Processing, Online Photo Print, Victoria, Australia

 
 
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FAQ

Quick Tour

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Why should I use mydigitalphotos.com.au?

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What sort of paper will my photos be printed on?

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Can I print my photos so they are not cropped?

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How secure are my credit card details?

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Do I have to pay online?

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How long does it take to transmit my images?

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What if my transmission is stalled or stops?

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When will my photos be ready?

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Can I pick my photos up?

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Can I still cancel my order once I have sent it?

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Can I request you print my photos and send them to someone else?

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How much does it cost to post my photos to me?

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How much will my prints cost?

 
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Why should I use mydigitalphotos.com.au?

  Because we are passionate about printing digital photos and when you get your prints back you will want to show your friends. It’s a simple and easy service to use and once you’ve used it once you’ll be back for more.
 
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What sort of paper will my photos be printed on?

  Mydigitalphotos use Fuji digital paper and Fuji chemicals because we’ve used other brands of paper and chemicals in the past and we’re now convinced that the Japanese product is first class and that Fujifilm is completed focused on delivering technical excellence for all digital products. Mydigitalphotos is also a Fuji quality accredited lab.
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Can I print my photos so they are not cropped?

  If you cannot change the ratio your camera takes pictures at (includes most brands of compact digital cameras) your digital photos are most likely taken at a 4:3 ratio. (The ratio of your digital camera image is simply the length of the image by the hight of your digital image). This is different to a film camera that takes images that are the same as the size of a film negative that has a ratio of 2:3. Incidentally a standard size photo is a 4 x 6 inch or 10 x 15 cm print. So what does this mean? It means that if you want standard 4x6 inch prints you will loose some of your image because you are trying to put a 4:3 image on a 2:3 ratio piece of paper. This means cropping will occur at the top and bottom of the frame. You can avoid this by choosing a print size that is similar to the 4:3 ratio. Try our digital photo size this will give you a photo that is much closer to a full frame digital print.
 
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How secure are my credit card details?

  Very secure. Once you connect to our server your transaction is encrypted so that all your data including your photos are encrypted using 128 bit encryption software. Your credit card details are only kept for the purpose of payment after which these details are destroyed. Your credit card details are not kept with your customer information.
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Do I have to pay online?

  No you can call us during business hours AEST quoting the job order number emailed to you once the order has been successfully uploaded to the server and we will take your credit card details before we print your order.
 
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How long does it take to transmit my images?

  As long as it takes for your computer to send the images to your ISP or internet service provider. This will depend on a number of things including the speed of your upload connection to the internet. Upload connections are frequently much less than the download speed of your connection so be patient and wait until all your images have been uploaded before closing your browser.
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What if my transmission is stalled or stops?

  Any images you have chosen to send will still be sent if your connection fails or is interrupted. A confirmation will be sent to you at your email address. This email is confirmation that our server has received your photos. If you have not received an email from us then we have not received your order. If you would like any additional confirmation details please email us with your question.
 
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When will my photos be ready?

  Within approx 24 hours or less of being received by our server your photos will be ready and will be sent to you.
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Can I pick my photos up?

  Yes you can if you live in Melbourne you can pick up your photos from 688 Glenferrie Road, Hawthorn, Victoria.
 
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Can I still cancel my order once I have sent it?

  Yes you can but only if it hasn't been printed. Email us as soon as possible to let us know not to go ahead with the order. If we have charged your order against your credit card but not printed your order at the point you advise us to cancel your order we will reverse the charge on your card and email you with details of the reversal. If the photos have been printed they will be sent as per your original request.
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Can I request you print my photos and send them to someone else?

  Yes you can you just need to send us an email straight after sending mydigitalphotos your photos. Provided your request is in writing and you provide us with the full details of the person you would like to send the photos to including the full name and address of the recipient(s) we will send your photos to whomever you request. However, we do not send photos to PO Box address.
 
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How much does it cost to post my photos to me?

  Mydigitalphotos have worked out an average price based on an average order of standard size prints sent anywhere in Australia. Having a standard charge also makes it easier to work out the total cost of delivery. So no matter how many or how few photos you request are sent to you our standard charge is still the same $2.95.
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How much will my prints cost?

  Our basic standard print size price can be seen on the front page of our web site. Other print size prices can be accessed when ordering your prints. All our prices are subject to change without notice, however, we promise to try and keep prices as low as possible whilst still maintaining our quality product.
 

mydigitalphotos print prices

Print Size (cm) $ each
3.5x5 (13x9) 0.39
4x5.5 (14x10) 0.39
4x6 (15x10) 0.39
4x7 (18x10) 0.49
4x10 (25x10) Pano 1.95
5x7 (18x13) 1.00
6x8 (20x15) 2.95
6x15 (40x15) Pano 3.95
8x10 (25x20) 4.95
8x12 (30x20) 4.95
11x14 (35x28) 13.95
12x18 (45x30) 15.95
A4 (29x21) 4.95
POSTAGE* 2.95

Prices remain the same regardless of quantity.
All prices and postage are subject to change at the discretion of mydigitalphotos.


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Prints from only $ 0.39c
Our promise to our customers
“We are so proud of our quality prints that our promise to you is…if you don’t like your prints we’ll reprint them FREE of charge."
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Mydigitalphotos, Hawthorn, Victoria, Australia
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29th August 2008
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